Contact information

We’re here to help with any questions about your order, shipping, returns, or product information.

Our support team aims to respond to all enquiries as quickly as possible and provide a smooth shopping experience from start to finish.

Customer Support

📧 Email: support@betterbuy.today

Support Hours

Monday – Friday
9:00 AM – 6:00 PM 

Order Support

If you are contacting us regarding an existing order, please include:

• Your order number
• The email used at checkout
• A brief description of your enquiry

This helps us assist you faster.

Business Information

Better Buy
Canada-based online retail store

Response Time

We typically respond within 24–48 business hours. During busy periods or holidays, response times may be slightly longer.

Thank you for shopping with Better Buy. We appreciate your trust and support.